No, if you want to be spontaneous and join us for some food or just drinks, please do pop in and we will always do our best to accommodate you. However, to avoid disappointment we recommend booking in advance for either food or drinks.

For parties larger than 4, and on busier periods we do ask for a card to confirm and guarantee your reservation. Don’t worry, this won’t be charged upon booking and is only stored in our system. If you do however miss your booking, or cancel with less than 12 hours notice, a cancellation/no show charge will be made at £5 per person.

On the top of the confirmation email in relation to your booking you’ll find a link where you can modify or cancel your booking. Alternatively, you can call our reservation team. If you’re running a bit late don’t worry, we always hold table bookings for 15 minutes.

Yes, you’re welcome to bring balloons etc. However we do not allow table confetti or glitter, this includes confetti filled balloons.

Yes, you’re more than welcome to bring your own cake. Please don’t forget to bring your own candles as we can’t always guarantee we have them. If you wanted to drop this off before your party, feel free to bring it in before hand and we can bring it out when asked.

Yes! We love dogs, permitting they’re well behaved and don’t ruin any of our other guests experience… but that goes for our human guests also!

During book we allow you to select your own visit length.  Please check your booking confirmation for your table time or ask our team. However, if your table isn’t reserved following your booking, you are of course more than welcome to stay. Unfortunately, if your table is booked immediately after we won’t be able to extend your visit past your allotted time.

To allow you to enjoy more time with your friends and family we will continue to provide table service for food and drink orders throughout our pub and garden to save you having to wait at the bar. However, should you wish to place your order at the bar yourself you are welcome to do so.

For our Bottomless packages we do require a prebooking, and sadly we cannot accommodate packages on the day. This is to ensure we deliver the best experience possible.

We require payment upon booking, this is to ensure your day runs as smoothly as possible. You can cancel or modify your booking for a full refund up to 24 hours before.

Sadly, we can only include the specific drinks for each package. We’ve tried enough choice so there is something for everyone.

To change or cancel you need to call our reservation team. Please note, if you cancel with less than 24 hours notice or do not show up for your booking you will be charged the full amount.

Yes, you’re welcome to bring balloons etc. However we do not allow table confetti or glitter, this includes confetti filled balloons.

Yes, you’re more than welcome to bring your own cake. Please don’t forget to bring your own candles as we can’t always guarantee we have them. If you wanted to drop this off before your party, feel free to bring it in before hand and we can bring it out when asked.

Yes! We love dogs, permitting they’re well behaved and don’t ruin any of our other guests experience… but that goes for our human guests also!

We allocate 2.5 hours for all Bottomless packages, this is to make sure you have enough time for a great catch up. This will begin with 60 minutes of unlimited drinks, but you are free to stay and order and pay for more once your hour has completed.

To make sure we can deliver the best experience possible, and to make things run swiftly on the day of booking we ask for menu choices in advance. You will select your dishes during the booking process. Should you need to change any choices, please contact a member of the team at auctionhousemorpeth@gmail.com

We offer an alcohol free option for a discounted price of £20 (Bottomless Brunch) or £30 (Bottomless Birdcage). You can select this option during the booking process. These will include bottomless mocktails, post mix soft drinks and tea’s and coffee.

Our gift cards expire 1 year after their original purchase date.

Sadly, we do not ship our gift cards. You can schedule an e-voucher to email your loved one with a digital card, or please feel free to drop into any of our venues and collect one.

Out gift cards can be used against our Bottomless packages. However, if you wish to redeem your card against a package, please contact us here with your voucher number and we will convert this into a promo code which will discount your voucher amount against a package online when booking.

Yes, our Gift cards can be redeemed against any of our rooms, at any of our venues. To do this, simply give the venue a call and explain you will be paying with a gift card and we will book your stay direct.

By sending an e-giftcard, the recipient has access to their gift card via their phone. This can be added to their mobile phone’s ‘wallet’ and redeemed in part whenever is convenient for them. You can also schedule email delivery for any date you would like so you don’t forget.

If you have accidentally lost your gift card, please contact a member of the team at hello@hotelsinternational.co.uk, we will need as much detail as possible including the purchasers name and date of purchase. We can then reissue you a card for the outstanding balance.

You can use your gift card in as many transactions as you like. We will redeem the outstanding amount to cover the cost of your bill, and any remaining balance stays on your card for next time. Please note, gift cards cannot be exchanged for cash.

You can check your balance anytime by visiting this link, and selecting ‘check my balance’.